Please note there may be some delays in delivery due to COVID-19
FREE shipping applies for purchases over $95 Australia wide.
We ship from Sydney, tracking information along with your receipt will be sent via the email address you provide. Delivery time is an average of 1 to 3 business days from your dispatch confirmation email, depending on where you are located in Australia it may take a little longer.
Your parcel will be sent via door-to-door courier, or Australia Post if you are in remote areas. Please use a street address, Post office box addresses and Parcel Lockers are only available for remote areas. For parcels 500gm or less – if you will not be home the courier has the authority to leave your parcel. Larger parcels may require a signature if you are not home the courier will leave a card regarding pick up or redelivery options. If you want your parcel left without a signature you can advise this in the notes at checkout. You can track your parcel from the link sent to you in your shipping email.
Please ensure all your details are correct so your parcel gets to you, also ensure your email address is correct so you get the tracking notifications.
During COVID-19 there is no option for a signature on delivery all parcels have the authority to leave.
Once you have placed an order you will receive a confirmation email from Stylelement with the details of your order. If you have not received a confirmation please email check your spam folder before contacting us. It will then be processed and dispatched within 24hrs, you will then receive an email with your tracking information and your receipt of purchase. We do not print the receipt/order details and add them to the parcel so as to save on paper wastage. Please note any order made on the weekend will be processed on Monday.
If you would like your order sooner please choose the Express Post option. Express Post is $13, Australia wide only. Next day delivery applies to the Sydney area. Interstate takes approximately 1 to 3 days.
Our EXPRESS POST option is via Australia Post and not classified as registered mail.
If you would like to change your delivery address or enter where you would like the parcel to be left please contact us for further assistance.
New Zealand $15 AUD, delivery estimate 4 to 6 working days Free shipping over $160.
Other countries we currently ship to the Philippines $17 AUD, UK $20 AUD, USA, and Canada $25 AUD with a delivery estimate of 6 to 13 working days. Customs – Customers can be charged fees from their own country for buying a product online, Stylelement does not take responsibility for any customs or import fees that may occur once the parcel arrives at its destination country.
A signature on delivery is required if you are not home the courier driver is unable to complete the delivery and will leave a card regarding pick up or delivery options.
Where is my order?
Once your order has been shipped you will receive an email from us with your tracking information. Check your Spam Mail in case the email has gone into this folder. If it has been 2 business days from the last date of your parcels ETA window, and your parcel has received no further tracking updates. Please contact your nearest Postal Authority to see if it has been taken there. Estimated delivery times are to be used as a guide only and do not account for any possible delays.
If a parcel cannot be delivered on the first attempt, it will either be delivered to a nearby location for collection or made available for a free redelivery, you will receive an email regarding further instructions.
Our courier satchels are compostable
Yup, that’s right. These babies look like plastic and feel a bit like plastic, but they’re made from 100% biodegradable and compostable materials.
Specifically; corn starch, PLA (made from corn) and PBAT (Polybutyrate Adipate Terephthalate).
Once you have unpacked your order you can simply take off the label and pop it in with your food scraps and green waste to start breaking down. The satchel will biodegrade within 90 days.
These clever satchels have passed Australia’s stringent AS5810 certified home compostable requirements, which includes a worm toxicity test, so they’re even worm farm-friendly.
At Stylelement we want you to feel comfortable and confident to purchase online with us so for any questions please contact us at firstname.lastname@example.org. For your convenience, you can pay with your credit card, through your PayPal or Afterpay account. Stylelement thanks you for shopping with us and we hope you love your garment.